Refund And Return Policy
- These conditions apply for PRISTINE products with original invoice or proof of purchase apply.
- Jewellery for exchange within 7 days, should be in the same condition as purchased and there should be no evidence of usage or damages.
- PRISTINE shall not be liable for any damages / loss incurred after the purchase of the product.
- The goods can be exchanged/refunded once in 7 days.
- The exchange / refund policy is not applicable for Pearl / custom made jewellery made against order.
- Direct / indirect charges such as customer / import / clearing / direct card charges will be deducted at the time to exchange / refund.
- Cash refund / exchange are subject to PRISTINE management approval.
To experience the designs, we welcome you to our store where we will understand your need and our experts will recommend the best suited jewellery.
